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- Most Frequently Asked Questions (FAQ)
- About CCTV
- About Wireless CCTV
- About Vehicle CCTV
- About IP CCTV
- Network Capable Equipment
- About Access Control Time/Attendance
- Legal Requirements
- Basic 4 Camera Setup Guide with Diagram
- Purchasing Products from SecuraPrem
- Bank Transfer Details
- Languages Available on SecuraPrem
- Contact Timings
About Wireless CCTV:
What is it?
Wireless CCTV cameras can transmit pictures and sound to a Tv/Video up to 100 metres away without the need to run any cables between them.
How does it work?
They use the very latest UK Government approved 2.4GHz microwave frequency to transmit the pictures and sound from the camera to the receiver (which then plugs in to the Tv/Video), this frequency allows for a maximum possible distance between receiver and camera of 100 metres (300 feet) line of sight, however through walls & ceilings the range can be reduced to 50 metres in extreme circumstances.
The wireless systems we supply have 4 selectable channels that they transmit on, which means you can have up to 4 wireless cameras per site, however for best results we recommend you only use 3 channels, as this way the chances of receiving interference (which all wireless systems may suffer from) are minimised.
There is no limit to the number of Receivers that can be used per site, since these just receive signals and do not transmit them.
Why are wired systems better than wireless systems?
The reason for this is because the maximum number of cameras recommended on a wireless system is only 3, making it only really suitable for use in homes and very small commercial premises, wired systems can have over 100 cameras per site on them!
Wireless systems can pick up interference, since wireless systems are designed for use by homes and small businesses in low risk situations the fact that they can sometimes pick up interference is outweighed by the convenience they offer, however in a high risk environment you would not want there to be any interference as it may occur during a critical time such as when a robbery is taking place. Wired systems do not suffer from any interference so overcome this problem.
Wireless systems do not offer a wide choice of cameras and are limited to 420 TVL resolution, where as wired systems offer up to 600 TVL resolution and are available in a variety of formats with many additional features.
Wireless systems can be great to use and may differ depending on location. On siting a wireless camera be sure to notice your surroundings, you would need to look for anything that can cause interference, such as walls; tree's; telephone pilons; electricity pilons; hills and other such things that would be considered as a possible obstruction. Always make sure that you run a test of the wireless equipment to eliminate the possibilty of any unforeseen obstructions.
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About Vehicle CCTV:
What is it?
The Vehicle CCTV Range consists of a versatile mini camera and mobile DVR which can be used for a variety of Vehicle applications.
Why would you want it?
Evidence for car accidents - Vehicle CCTV can provide vital evidence to show the events leading up to an accident, ensuring that you do not lose your no claims discount or pay excess for an accident that you can prove was not your fault.
Break ins - Vehicle CCTV can provide evidence to show how and when your vehicle was broken in to, and who did it.
Driver behaviour - Fitting vehicle CCTV in a company vehicle and making the driver aware of this will make employees think twice before they abuse a company vehicle or drive wrecklessly.
Cash/Goods In Transit - Vehicle CCTV provides extra security for Cash/Goods in transit, ensuring they receive the same benefits that CCTV provides when used in buildings.
Public Transport - Vehicle CCTV is increasingly being used in public transport vehicles, to deter petty crimes such as vandalism and graffati, as well as more serious crimes such as muggings.
Driver Safety - For drivers of Taxis and Cabs, vehicle CCTV is the biggest deterrent to crime there is, and it provides vital evidence should an incident occur.
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About IP CCTV:
What is it?
Wired or Wireless IP cameras are designed to offer live feeds that can be privately viewed via the internet, or linked from a website allowing others to see whatever it is that you want them to see.
How does it work?
Once the camera/s are setup in the areas you wish to be viewed and then using a CAT5 data cable (standard internet cable) you can wire directly into a router, so there is no need to worry when turning off your PC, as long as your router/modem has power the camera/s will remain active. The software which is supplied with the camera locates a camera on your network and then allows you to setup your cameras/s via a PC/laptop.
Once you have setup your camera/s you can then view the live feeds via the internet, using your explorer page. Software which is sometimes supplied with the equipment can also be installed onto your laptop or PC, allowing you to view, control and in some cases record the images you receive.
Cameras Available:
For the IP range there are several different types available, from standard cameras to Pan, Tilt & Zoom Cameras, also available is the wireless IP range if wires are to pose a problem.
How to work out which resolution best fits your requirements:
This is done in exactly the same way that you would work out your standard CCTV system. To find out more on this subject, then please click HERE.
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Network Capable Equipment:
Network capable equipment is simply equipment that has the ability to be viewed remotely via the internet. Upon setting the equipment up according to the manual, you can bring up an internet browser wherever you are in the World and view live or recorded images. You will also be able to control compatible Pan/Tilt/Zoom cameras if they are installed, again these must be set up correctly in order to function via the internet. Network capable solutions are a good way to keep an eye on your premises remotely with the use of an internet connection.
It is also possible with compatible DVR’s to view those images via a compatible 3G mobile phone, for this option read the information carefully for the equipment you wish to purchase, to ensure that it has this capability (not all networking DVR’s have this ability!).
You can also receive e-mail alerts direct from certain DVR’s that will inform you of a camera going down, or the detection of motion. This is a great service as the e-mail will provide the time, date & reason for the e-mail, allowing you to view your recordings at that exact time & date to find out what the cause was.
PLEASE NOTE: Although networking solutions are a great way to view a premises remotely it will require a high speed internet connection. The upload in this case is more important than the download rate, if you were to have a 128Kbit upload, this would be enough to view and control the equipment, however the connection would be slow and you would be looking at delays of between 10 & 30 seconds (depending on the amount of cameras connected). We would recommend at least a 1Mb upload and higher in order to keep this delay down to a minimum. There will always be a delay of some sort when viewing the images remotely unless viewing remotely from the source.
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Access Control:
Access control compliments CCTV in providing any premises with the ability to control who is entering their premises, track who is on their premises and in which area. These access control systems are available in two different styles, digital door lock and standalone access control unit. The digital door lock solution is designed to replace a standard lock, and the standalone solution is designed for higher end applications and for use with door releases etc... Both are based on the very latest biometric ‘fingerprint’ scanning technology for ease of use and ultimate protection against being compromised.
Time & Attendance:
Time/Attendance tracking is an essential part of any business for safety, security and efficiency. These Time/Attendance solutions provide businesses with the ability to track who is entering their premises, what time they entered and what time they left the premises. The system is supplied complete with powerful software which allows full reporting from the unit and also features networking allowing the unit to be accessed over a LAN or the Internet.
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Legal Requirements:
The legal requirements for implementing any security system may differ from one Country to the other. We advise those purchasing products from our website to look into any legal requirements, these requirements may cause for additional action to be taken when installing a security system onto your premises. As SecuraPrem supply equipment across Europe we have decided not to give this information on the website and can not be held responsible for those that do not abide by them.
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How to purchase equipment from SecuraPrem:
SecuraPrem use a PayPal shopping cart on the site. Simply choose the item/s you require and add them to your shopping cart, then go to 'Cart Contents' or 'Shopping Cart' located at the top right hand side of every page and follow the step by step instructions that will appear on your browser.
- When purchasing from Securaprem you will be asked to create an account with us before you will be able to proceed to the checkout. The information collected is for purchasing and delivery purposes, it will not be abused in any way shape or form and will not be given to any 3rd party (please refer to our 'Privacy Statement' for more information). Newsletters and such may be available from time to time and it is completely at your discretion as to whether you wish to receive them or not.
- Once an account has been created with us you will be taken to your 'Shopping Cart' contents where you will see the item/s you have added. Then click 'Go to Checkout' where you will be asked to provide 'Delivery Information', you will be given the option to change the delivery address, or simply change nothing to have it delivered to the address given on your account creation. You will see the cost of delivery for the item/s you have added and you can add constructive comments about your order, or to simply add comments that enable us to provide a better service towards you. Once you have checked that this information is ok click 'Continue'.
- You will now be taken to the 'Payment Information' page where you can once again change the delivery address if you have not done so on the previous page, also you will be able to select your preferred payment method. There are currently two types of payment methods available on this page - choose 'PayPal' if you wish to pay using a credit card, debit card or your PayPal account and 'Bank Transfer' if you wish to pay by directly transfering money from your bank account to SecuraPrem's (please note that it is possible that bank charges may occur when transferring money from some banks, so please check with your bank before making the payment). Click 'Continue' to be taken to the next step.
- You are now be taken to are 'Confirmation' page where you can view your order in full with the total cost excluding and including tax, here you can check that all the information you provided us is correct. Once you are happy that all the information is correct click 'Confirm Order' to finalize your order.
- If at this point you selected 'PayPal' as your payment option, then you will be taken to a secure PayPal server where your payment details will be taken (please note that the payment types may differ depending on which Country you live). If you chose to pay using 'Bank Transfer' you will be taken to a final page that will provide you with the information required for this type of payment. Then your order is complete and SecuraPrem will dispatch the item/s as soon as the payment has been receieved.
If your payment is not accepted or if you have any other payment queries then please go to the 'Contact Us' page. This page can be found under 'Information / Services' located in the left column of every page.
Please Note! that items purchased will not be sent until a payment has either been received or been confirmed.
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Bank Transfer Details:
If you are looking at transfering money as the payment method offered during the checkout proceedure, then please use the following details: -
Company Name: SecuraPrem
Accountnumber: 13.33.55.497
(IBAN Number: NL95 RABO 0133 3554 97)
Bank: Rabobank
City: Roermond
Country: Netherlands
Reference: Please ensure that you state your 'Order Number'
NOTE: It is very important that the 'order number' or 'your name' is included on your bank transfer details. This is to ensure that we can relate your order with the money received, delivery of an item/s may take longer if this information is not included!
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Contact Timings:
You can shop online 24/7, any orders however will only be processed during the contact hours stated below.
Contact Timings:
Please take note of the contact times below. It may be possible that the person you are contacting is out of office, if this is the case then please send us an e-mail from the Contact Us page and someone will get back to you as soon as possible.
Monday - Thursday:
8am - 4.30pm
Friday:
8am - 2pm
Saturday & Sunday:
not available unless previously arranged
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Languages Available On SecuraPrem:
SecuraPrem currently only use the English Language on this website, we also ask that the English language is used when calling and e-mailing SecuraPrem.
It may be confusing to some that SecuraPrem use the English language when the company is registered in the Netherlands. This is simply because SecuraPrem originated from the UK and has now moved to the Netherlands. We deal with sales from around Europe and we try to keep sales and enquiries as simple as possible, both for our customers and for ourselves by only using the English language.
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About CCTV:
What is it?
Wired CCTV cameras are designed for a more permanent installation & all types of premises. They offer zero interference and can be sited up to 1500 metres away from the recording/viewing equipment.
How does it work?
The required number of cameras are located in the areas of the building that require CCTV and then they are cabled back to a control point (the location where the recording or monitoring equipment is located).
In larger systems there is normally more then 1 control point and the systems can also be connected to the Internet allowing live viewing and playback of the cameras from almost anywhere in the world.
Different types of cameras:
Dome Cameras: The Dome cameras that we supply are all Colour and are built around a Sony CCD. The VIS200D uses a 1/4” Sony Digital CCD, which offers 420 TVL resolution and is fitted with a 60° Wide Angle Lens, and the VIS238D uses the very latest 1/3” Sony Super HAD CCD, which offers a stunning 480TVL resolution, 0.1 lux low light sensitivity and is fitted with an extremely versatile 3.5 to 8.0mm Auto Iris Varifocal Lens (can be adjusted to the exact viewing angle required during installation for optimum picture quality), making it perfect for use in difficult lighting conditions, such as in bars, pubs, and supermarkets etc... For external use we supply the VIS504/6/12 range which is vandal resistant and offer 480TVL resolution, they can be wall or ceiling mounted and feature a choice of lens angles as well as 10 metres Infra Red nightvision.
Traditional Cameras: Traditional Style Cameras act as an instant deterrent to criminals and are very flexible, which is why they are popular with many professional CCTV installers, they are available in a variety of variations, with a choice of lenses, brackets, housings & infra red lighting.
Day/Night Cameras: The UK’s original and best selling Colour IR Day/Night Camera range. These cameras offer excellent colour vision during the day or in a lit room and up to 80 metres (depending on model) B/W vision in complete darkness (at night or when the lights are turned off), no additional light source is needed as the cameras have built in Infra Red LEDs which turn on only when the camera automatically detects it is dark. The cameras emit infra red light when in night/dark mode, to the human eye this type of light is invisible, however to the camera the light is clearly visible, making it ideal for both covert use, and where neighbours or the environment (such as a busy road) may not allow the use of cameras with visible lighting.
Covert Cameras: These cameras are designed for internal covert (hidden) audio video surveillance of rooms & offices.
Pan Tilt Zoom Cameras: We supply Pan & Tilt cameras for viewing large areas that a single camera cannot cover, and a Pan Tilt Zoom Vandal Resistant camera which offers discreet robust styling and a zoom function for extra detail.
Speed Dome Cameras: The ultimate cameras, these feature Pan Tilt & Zoom with a high speed motor allowing the camera to move at 120 degrees per second and powerful zoom function up to 27x optical and are recommended for all high risk applications requiring the ultimate in security.
How to work out which resolution best fits your requirements?
Camera resolution is measured in TV Lines (TVL), the higher the TVL of a camera the more definition and resolution it will give. The resolution of the camera you require will depend on what you are watching, for example if you are looking at entrances, the movement of people or other large objects, then you can use an entry level standard resolution camera (330 to 370 TVL), if you are watching what people are doing such as shoplifting, then you should use high resolution cameras (380 to 470 TVL). For situations where you are trying to watch extremely small details/ movement or where superior quality results are required, you will need to use Super High Resolution cameras (480 to 600 TVL).
What is a lux level and how do I use it to select the camera I require?
The lux of a camera determines how much light it will need to give a good quality image. The lower the lux rating of a camera the better it will operate in low light, for situations where there is good lighting or the cameras are being used during the day only, you can use any camera rated below 5.0 lux, for situations where there is poor internal lighting or where there is external lighting (such as floodlights)
A good recommendation would be to use cameras rated between 0.5 and 2.0 lux, for situations where there is very little light, such as a street light, you should use cameras rated at lower then 0.4 lux. If there is no light then you will need to add extra lighting or use B/W cameras with Infra Red lights, or Colour Day/Night cameras which turn to B/W at night (or in a dark room) and incorporate automatic Infra Red lighting
Understanding lens types and angles:
Manual Iris Lenses: All of the cameras we supply incorporate an Electronic Iris facility, this allows the use of manual iris lenses in changing light conditions, with this technology the light level is adjusted internally by the camera, in bright conditions the picture is darkened to give you a clearer image and as the light level drops the picture is brightened.
Auto Iris Lenses: Some cameras have the facility for Auto Iris lenses, with these the light adjustment is made by the lens and not the camera, the result is a far greater and quicker adjustment than is possible by using the electronic iris facility described above. This is recommended for extreme lighting situations, such as very bright or very dark conditions, always varying light conditions (eg. nightclubs, amusement arcades), or where there is uneven light (eg. viewing a number plate on a car with its lights on). Auto Iris lenses and compatible cameras are often more expensive but do offer better results than the cheaper electronic iris solution.
Deciding which angle to choose:
This is always one of the hardest things to decide when choosing your desired camera. So to try and make it a little easier, we have come up with a couple of examples.
- A 3.5mm lens will allow you to view up to 15 metres. (With this lens, if someone was to put their face up to the camera you would only be able to see about 50% of it)
- An 8mm lens will allow you to view up to 30 metres. (This will allow you to see someones whole face close up and about 20% of what is around them).
- A 20mm lens will allow you to view up to 50 metres. (Which will allow you to see 3 heads close up and still have around 10% of viewing space around them).
- A 50mm lens will allow you to look up to 50 metres and slightly behond. (With this lense you could see 7 heads up close and still have around 70% of viewing space around them).
These are only guides to help you best select which lens is more ideal for your purposes, they are not 100% acurate, the simplest way to look at it is - the smaller the lens angle the less overall land area you will cover and the larger the lens angle is the more overall land area you will cover.
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